Returns & Exchanges

We're happy you ordered, and we want you to be happy with your order.

We will gladly accept returns and exchanges made within 14 days from when your shipment is received. Items must have their original packaging and be in new, un-worn condition.

We will provide exchanges with free shipping on all returned merchandise or issue a refund for the purchase price of the original item. Our items tend to run in limited supply, so exchanges are not guaranteed to be in stock. All sale and discount items are final sale only.

Start your return by sending your order number and address to orders@cityofwin.com.